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This request include the analysis of your device and a quote for the data recovery.

The analysis request is necessary to obtain an accurate and free quote.

Once the analysis of your device is over, you will get an accurate quote within 3 hours after we received your device.

In case of quote validation, we’ll do our best to recover your data.

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  Applicant


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  Type of support you want to recover

Hard disc
SSD
USB key
Memory card
RAID / NAS
Mobile
Tablet
Tape
CD / DVD
Other

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  Technical details of the device


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  Technical details of the device


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  Technical details of the device


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  Causes of the failure


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  Objectives of recovery


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  Causes of the failure

  Sending your support

A few shipping methods are available. In urgent cases or when sensitive data is involved, please contact the laboratory to arrange for delivery of the data.

  • You personally bring it to a collection point near you.
  • Costs: Free
  • Duration: ~12 hours
The tracking number of your shipment
  • You entrust us directly your medium at our Laboratory in Neuchâtel.
  • Costs: Free
  • Duration: immediate

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  Other informations


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